Comments for Integrated Communications | Messaging Strategy | PR Marketing Branding |Brenda Stier| Sandra Fekete | Marketing Works http://marketing-works.net Integrated communications professionals specializing in strategy, messaging, public relations, marketing and branding Tue, 24 Jan 2012 21:44:11 +0000 hourly 1 http://wordpress.org/?v=3.1.4 Comment on Would your customers wear Mouse Ears? Where to focus your efforts to boost customer loyalty. by Mark Jason http://marketing-works.net/2012/01/marketing-tips/would-your-customers-wear-mouse-ears-where-to-focus-your-efforts-to-boost-customer-loyalty/#comment-269 Mark Jason Tue, 24 Jan 2012 21:44:11 +0000 http://marketing-works.net/?p=1337#comment-269 Resolving customer complaints is among the best ways to earn loyalty. Lengthy apologies give customers the chance to connect emotionally. Leonardo Inghilleri, co-author of Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization, observes that money is not always the best remedy. That goes particularly for customers who are not buying on price, he said, companies should consider a thoughtful present or service. Resolving customer complaints is among the best ways to earn loyalty. Lengthy apologies give customers the chance to connect emotionally. Leonardo Inghilleri, co-author of Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization, observes that money is not always the best remedy. That goes particularly for customers who are not buying on price, he said, companies should consider a thoughtful present or service.

]]> Comment on Remain Top of Mind: Polaris Founders Park by Henny http://marketing-works.net/2011/10/client-news/remain-top-of-mind-polaris-founders-park/#comment-75 Henny Thu, 01 Dec 2011 12:33:05 +0000 http://marketing-works.net/?p=1066#comment-75 Good point. I hadn't thought about it quite that way. :) Good point. I hadn’t thought about it quite that way. :)

]]> Comment on B2B Marketing Communications Account Manager & PR Pro by B2b Marketing Communications | Internet Business Blog - How to start your Online business, Tips and Resources http://marketing-works.net/2011/02/job-listing/b2b-marketing-communications-account-manager-pr-pro/#comment-34 B2b Marketing Communications | Internet Business Blog - How to start your Online business, Tips and Resources Tue, 08 Nov 2011 06:13:47 +0000 http://marketingworks.wordpress.com/?p=401#comment-34 [...] creativity. Our team is collaborative, hands-on, and results-oriented when it comes to delivering Marketing strategies, messaging, public relations, reputation management, and branding to our [...] [...] creativity. Our team is collaborative, hands-on, and results-oriented when it comes to delivering Marketing strategies, messaging, public relations, reputation management, and branding to our [...]

]]> Comment on Venture Highway CEO, Kevin Gadd, featured in entrepreneurial edition of ONN-TV’s Ohio Means Business by Mworks740 http://marketing-works.net/2011/09/client-news/venture-highway-ceo-kevin-gadd-featured-in-entrepreneurial-edition-of-onn-tv%e2%80%99s-ohio-means-business/#comment-16 Mworks740 Tue, 04 Oct 2011 12:45:46 +0000 http://marketing-works.net/?p=829#comment-16 Hi Shelton, We're glad you liked the post! We'll often post shout outs about our clients and also blog about industry relevant tips and news, so come back and check it out again. To answer your question, professional writing is something Marketing Works offers as a service. If you're interested in learning more, you can email us at info@marketing-works.net or give us a call to set up an appointment at (614) 540-5520. Hi Shelton,

We’re glad you liked the post! We’ll often post shout outs about our clients and also blog about industry relevant tips and news, so come back and check it out again.

To answer your question, professional writing is something Marketing Works offers as a service. If you’re interested in learning more, you can email us at info@marketing-works.net or give us a call to set up an appointment at (614) 540-5520.

]]> Comment on Venture Highway CEO, Kevin Gadd, featured in entrepreneurial edition of ONN-TV’s Ohio Means Business by Shelton Chipps http://marketing-works.net/2011/09/client-news/venture-highway-ceo-kevin-gadd-featured-in-entrepreneurial-edition-of-onn-tv%e2%80%99s-ohio-means-business/#comment-13 Shelton Chipps Sun, 02 Oct 2011 22:22:28 +0000 http://marketing-works.net/?p=829#comment-13 Awsome post and right to the point. I don't know if this is truly the best place to ask but do you guys have any thoughts on where to hire some professional writers? Thanks :) Awsome post and right to the point. I don’t know if this is truly the best place to ask but do you guys have any thoughts on where to hire some professional writers? Thanks :)

]]> Comment on Team by Marketing-Works hires a New Account Coordinator « http://marketing-works.net/who/team/#comment-11 Marketing-Works hires a New Account Coordinator « Tue, 13 Sep 2011 18:28:36 +0000 http://marketing.oxiemsites.com/?page_id=15#comment-11 [...] Welcome to the Newest Member of the Marketing-Works Team! [...] [...] Welcome to the Newest Member of the Marketing-Works Team! [...]

]]> Comment on How to Master SEO…Even if You’re Not a Pro by How To: Optimize Your Online News Release « http://marketing-works.net/2010/10/uncategorized/how-to-master-seo%e2%80%a6even-if-you%e2%80%99re-not-a-pro/#comment-10 How To: Optimize Your Online News Release « Thu, 13 Jan 2011 20:44:59 +0000 http://marketingworks.wordpress.com/?p=260#comment-10 [...] a difference! Want more information on search engine optimization?—check out this archived blog, How to Master SEO…Even if You’re Not a Pro. For more public relations tips and information, follow us on [...] [...] a difference! Want more information on search engine optimization?—check out this archived blog, How to Master SEO…Even if You’re Not a Pro. For more public relations tips and information, follow us on [...]

]]> Comment on How to Master SEO…Even if You’re Not a Pro by Best of 2010 « http://marketing-works.net/2010/10/uncategorized/how-to-master-seo%e2%80%a6even-if-you%e2%80%99re-not-a-pro/#comment-9 Best of 2010 « Wed, 29 Dec 2010 14:40:26 +0000 http://marketingworks.wordpress.com/?p=260#comment-9 [...] October we tackled search engine optimization (SEO), in a blog called How to Master SEO…Even if you’re Not a Pro, and offered up some basic guidelines to accomplish the best SEO for your website. In addition to [...] [...] October we tackled search engine optimization (SEO), in a blog called How to Master SEO…Even if you’re Not a Pro, and offered up some basic guidelines to accomplish the best SEO for your website. In addition to [...]

]]> Comment on 10 Topics to get your Company Blogging by Best of 2010 « http://marketing-works.net/2010/09/uncategorized/10-topics-to-get-your-company-blogging/#comment-8 Best of 2010 « Wed, 29 Dec 2010 14:40:22 +0000 http://marketingworks.wordpress.com/?p=238#comment-8 [...] a September posting called Why Blogging is More Essential Now than Ever Before, we discussed just that. As a result of Google returning search queries instantly, blogs are [...] [...] a September posting called Why Blogging is More Essential Now than Ever Before, we discussed just that. As a result of Google returning search queries instantly, blogs are [...]

]]>